Customer Quality Engineer

Job Description

 

As an eighth-generation family business and global technology leader, ISABELLENHÜTTE thrives on the innovative strength and pioneering spirit of its employees - and has done so for over 500 years. With a clear focus on future markets, we develop electrical resistance materials, thermoelectric materials for temperature measurement as well as electrical components and sensors for precision current measurement for the electrical and electronics industry. The constant striving for optimization and innovation, as well as the necessary freedom to do so, allow our employees to break new ground, discover new possibilities and learn new things every day.

Our motto is: People. Develop. Success.

 

 

Responsibilities

 

1. First point of contact to Asian customers for quality issues

2. Be part of the solution to close open 8D reports

3. Communicate findings and resolution of 8D reports to customers

4. Responsible for IMDS requests

5. Responsible for PPAP document requests

6. Responsible for agreements on customer requests for quality manuals

7. Support quality visits and audits at headquarters

8. Regular visits to customer quality departments

9. Support and participate in supplier audits in China

10. Completing any other tasks and special projects as assigned

 

 

Skills

 

1. Technical background in electronics

2. Working experience with automotive 8D reporting, PPAP documentation and MSA

3. Ability to communicate, rapport at all levels internally and externally

4. Strong knowledge of computer use

5. Ability to work in a team

 

 

Requirements

 

1. Bachelor's degree or higher in electrical engineering, or associate degree with equivalent industry‐relevant experience

2. More than 5 years of relevant experience in a quality department of a TIER1 company in the automotive industry or a manufacturer of passive or active components

3. Work experience in a foreign multinational company will be an advantage

4. Familiarity with automotive design cycle and requirements (APQP, IATF 16949)

5. Ability to travel domestically and internationally

6. Fluent command of the Chinese and English language in writing and expression is a must

 

 

Additional

The interview will be conducted in English.